Tmobile Exchange Policy
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Tmobile Exchange Policy

1 No Data or Unable to Connect to the Internet 2 Experiencing Slow Data 3 Can’t Send or Receive MMS 4 Can’t Send or Receive SMS 5 Can’t Make or Receive Calls 6 Can’t Connect to Hotspot 7 Can’t Send or Receive SMS While Roaming in Mexico 8 Can’t Make or Receive Calls While Roaming in Mexico 9. Choose the Claim Warranty feature. Learn how to change your SIM card in this easy step by step tutorial from AskDes. Find a store More details on our return and exchange policy. Option 1) Return the phone to a retail store for a refund (minus the $50 restocking fee) and pop the sim card into a used T-mobile phone. In the store: T-Mobile retail location. Amount of Analyst Coverage T-Mobile US has only been the subject of 4 research reports in the past 90 days. To initiate and complete the process, you’ll have to: Contact T-Mobile at 1-877-401-221 5 and explain whether you want to cancel a service or return/exchange a device. Contact Tmobile support using messenger on one of tmobiles social media platforms to see if they can help you they also are a higher tier of support. After work I drive to the tmobile store to do the exchange and the person helps me asked me whats wrong with the phone and I tell him the issue and that the phone was delivered and then he started working on the tablet they use and charge me the 5 dollars and I gladly paid because I really wanted my service back then he went to the back and …. You’ll need to log into your account on T-Mobile. 50% APY after that in their T-Mobile MONEY checking account by registering for perks and making at least 10 qualifying transactions per month using their T-Mobile MONEY card and/or instant payments to friends. Depending on the device you’re replacing, a person may qualify for credit for a large number of dollars. Connect to Exchange Online PowerShell. Exchange your phone/tablet Accessories Other limitations and fees Replacements and repair The return policies and information apply to Sprint postpaid customers purchasing a device or accessory in a Sprint retail store, through Sprint Telesales or. T-Mobile offers trade-in promotions quite often, like $900 off the Pixel 6, and allowing customers to avoid the mail-in process is a great move. According to the leaked documentation, T-Mobile sent letters to those impacted by the change starting on Dec. Return Policy is for new device activations only. You will then be prompted to log in to your account. Add an account when you create a room mailbox so it can authenticate with. You’ll need to log into your account on T-Mobile. Credit applied to existing Equipment Installment Plan(s) (EIP) balance(s) or to customer bill in the order determined by T-Mobile and customer eligibility; may take several billing cycles to receive credit. You have a 20-day return window to exchange or return any device and accessory or cancel service activation if you placed your order over the phone or online. Heres everything you need to know about returning or exchanging an item from T-Mobile. Get device trade-in value Select a new OnePlus phone thats right for you and get an estimated trade-in value of your current device. Save instantly or receive cash back later Get instant trade-in credit up to $500. citizens seeking to depart Ukraine can call 1-833-741-2777 (in the U. If you have questions, please call (206) 346-4001 or email [email protected]. The code gives 20% off all voice lines on a new Magenta MAX plan. Sorry, Voice doesnt port numbers from your carrier or your. T-Mobile is a leading cell phone service provider in the United States. If the phone was purchased from an authorized dealer, the device must be returned to them in order to receive the full refund. Option 1) Return the phone to a retail store for a refund (minus the $50 restocking fee) and pop the sim card into a used T-mobile phone. You can expect to hear from T-Mobile’s customer support shortly after. You may also need to apply bandwidth policies or meeting policies to this account. also you may want to suspend your lines until you can get things corrected They can also change the passwords on the accounts affected and close the account and open a new one with new numbers. Ukraine. com to accept any new offers or have the device returned. 512 MB International Day Pass. Check the condition of a device. Whether you have paid for your current device in full or not, you will find a program for you. T-mobile exchange policy allows you to exchange any kind of product within 14 days of the purchase. T Mobile values its customers and has an easy exchange policy. tmobile exchange policy We are delighted to announce that our forums are now an ad-free experience for all registered and logged-in users - Sign up here today! 03-03-09 09:50 PM 47 1 2 tools 1,314 hearmeoutx Originally Posted by jnewman91 I am no genius, but I think pushing on any screen will send a ripple effect. T-Mobile Promotions Expand your Wi-Fi coverage with a mesh network—get exclusive discounts on Google Nest Wifi routers Lets start your submission Enter your T-Mobile phone number to begin the redemption process. T-Mobile does occasionally offer trade-in deals. You’ll need to log into your account on T-Mobile. Where T-Mobile offers its customers more than one way to get the best and latest devices. ) or 1-606-260-4379 (from overseas). (NASDAQ: TMUS) (“T-Mobile”) today announced the intention of the 2020 Cash Mandatory Exchangeable Trust, a Delaware statutory trust including the Securities and Exchange. If you decide to return items online, there are specific shipping steps you have to follow. Who to keep, who to use in exchange for 110, then 111, cuz I. T-mobile exchange policy allows you to exchange any kind of product within 14 days of the purchase. T-mobile exchange policy allows you to exchange any kind of product within 14 days of the purchase. Welcome to the FUTMobile Subreddit! We are here to provide all FIFA Mobile players a place to get news. Do back glass cracks disqualifies for trade. T-Mobile cant process returns or warranty exchanges for devices that dont pass the condition check. Purchased at a T-Mobile store Return your device at any T-Mobile store within 14 days. You may also need to apply bandwidth policies or meeting policies to this account. Repeating issues with warranty replacement phones. If a service fee or deductible applies, have your credit card or checking info handy. You can expect to hear from T-Mobile’s customer support shortly after. Once you complete these five steps, DoNotPay will do its part. Return Policy Metro by T-Mobile will gladly assist with your Return. T-Mobile Promotions Expand your Wi-Fi coverage with a mesh network—get exclusive discounts on Google Nest Wifi routers Lets start your submission Enter your T-Mobile phone number to begin the redemption process. At T-Mobile, you’d pay $259 after getting $340 in Apple credit and then $200 in billing credits for its $70 Magenta plan. Exchange Thread : r/tmobile. Financial Summary Table. Take extra care to keep your device safe when you make a return or exchange. T-Mobile rep here! OP is right. Add an account when you create a room mailbox so it can authenticate with Microsoft Teams. Did you know? Many phones are worth $100+. How does T-Mobiles Return and Exchange Policy work? If you want to return a device or an electronic accessory, T-Mobile will accept it without any inconvenience. Customers with a qualifying T-Mobile or Metro by T-Mobile plan can earn 4. Did you purchase your device in the T-Mobile store or an authorized third party dealer? If so, the return or exchange must be done within a max of 14 days after the device was purchased or leased. T-Mobile is a leading cell phone service provider in. iPhone 13 deals: Here are best trade. Get instant trade-in credit up to $500. T-Mobile offers a 14-day return window on device purchases. T-Mobile does occasionally offer trade-in deals. Return a Device or accessory (Device) within 14 days of the purchase date of the original Device or within 60 days of the purchase date of a T‑Mobile 5G Gateway. This plan also includes unlimited calling for the day, making it perfect for keeping in touch with friends, family, and business partners back home. Click on Warranty on a Purchased Item. Make sure you carefully follow T-Mobile’s exchange policy when returning your phone and stay within the described return period. Flipkart Par Mobile Exchange Kaise Kare. If you take your trade-in phone for an order to a store, we cant take it. Russia’s Filtration Operations and Forced. The item that you wish to exchange must be in its original package with a purchase receipt, with all contents, undamaged and in good working condition. The about screen showing make, model, size imei and serial number. Youll also be asked for contact info of the primary account holder and claimant. Luckily, T-Mobile has a great return and refund policy to make sure youre satisfied with your purchase. The temporary number assigned to you at activation is not compatible with our promotions. If you are a current T-Mobile customer returning an upgrade Device contact us at 1-800-937-8997 to request a Return Authorization for all returns and exchanges. Device returns made at an AT&T retail store are subject to a restocking fee of up to $55. Contact Tmobile support using messenger on one of tmobiles social media platforms to see if they can help you they also are a higher tier of support. T-Mobile is a leading cell phone service provider in the United States. How to send us a mobile device or accessory. Keep in mind the value of your trade-in might be greater than that discount. Provide the information needed. Contact T-Mobile customer service to receive a free, prepaid shipping label. If you are a current T-Mobile customer returning an upgrade Device contact us at 1-800-937-8997 to request a Return Authorization for all returns and exchanges. Who knew it could be this simple? Click here to watch more tutorials and se. If you are a current T-Mobile customer returning an upgrade Device contact us at 1-800-937-8997 to request a Return Authorization for all returns and exchanges. According to analysts consensus price target of $180. There will be no exchange for unused tickets to past games. Phone & Mobile Device Insurance. (Not required for buyers remorse or warranty exchange) Screen & LCD damage. As a result of T-Mobiles merger with Sprint, Metro by T-Mobile offers Heritage Rate Plans to interested customers for a limited time. Luckily, T-Mobile has a great return and refund policy to make sure you’re satisfied with your purchase. A Guide to Returning Your T. With the phone screen on and off take pics of all angles, close up and medium away, front and back. T Mobile values its customers and has an easy exchange policy. T-Mobile Visual Voicemail. Return Policy To see the return policy applicable for your Device or accessory, select how you made your purchase below. Was this helpful? Send to us Return Policy Returns/exchanges Return label Video FAQs Expand All Why might I have to send a device to Verizon? What are the steps to send in a device?. tmobile>If you’re trading in a phone by mail, please read : r/tmobile. com/_ylt=AwrJ_xWWrldkbRc24xdXNyoA;_ylu=Y29sbwNiZjEEcG9zAzQEdnRpZAMEc2VjA3Ny/RV=2/RE=1683496726/RO=10/RU=https%3a%2f%2fdonotpay. Trading in your old phone? Heres how to factory. VoIP, Landline), or because the actual area code + exchange is not supported. You have a 20-day return window to exchange or return any device and accessory or cancel service activation if you placed your order over the phone or online. Option 2) Return the phone at a retail location for a refund (minus the $50 restocking fee) and buy a new phone at the same site and place the old sim into the new phone. ® See how to enroll Start a claim Stay covered with device insurance Protect your device incase of loss, theft and other unexpected events life throws your way. If you are new to T-Mobile contact us at 1-866-675-1292 to request a Return Authorization for all returns and exchanges or to return your Device and cancel your new service activation. You may also need to apply bandwidth policies or meeting policies to this account. T-Mobile offers a 14-day return window on device purchases. If you are new to T-Mobile contact us at 1-866-675-1292 to request a Return Authorization for all returns and exchanges or to return your Device and cancel your new service activation. These codes are only for NEWcustomers who are not on T-Mobile or one of their MVNOs who plan to port in their number. Make sure you carefully follow T-Mobile’s exchange policy when returning your phone and stay within the described return period. Return Policy: T-Mobile will gladly assist you with your return. Bring proof of purchase such as an emailed or printed receipt. Depending on whether the user is a new customer or. oSince all of our 5G Gateways offer the same key features and experience including Wi-Fi, multiple home network (SSID), and a connection to the massive capacity of T-Mobiles 4G LTE and 5G networks, requests to swap from a 5G Gateway to a different 5G Gateway are not supported. If you are new to T-Mobile contact us at 1-866-675-1292 to request a Return Authorization for all returns and exchanges or to return your Device and cancel your new service activation. A restocking fee will be charged for the return. The item that you wish to exchange must be in its original package with a purchase receipt, with all contents, undamaged and in good working condition. If you would like to receive a refund of the purchase, the return must be made within 14 days after the purchase or rental of the device. Generally, we dont have the option to do an exchange for a different model due to the warranty guidelines were given from the manufacturer. Sprint Visual Voicemail. Device upgrades are non-refundable and non-returnable, but may be covered by a. According to analysts consensus price target of $180. A new T-Mobile long-term promotion will give you a free phone with 5G support in exchange for any working phone. If the Device was delivered to you, you can return. T-Mobile retail location; Authorized third-party dealer. Heritage Rate Plans, are available by contacting customercare at 888-863-8768 or *611 from your Metro phone. Take pictures of your trade in. comments sorted by Best Top New Controversial Q&A Add a Comment. For what its worth, the T-Mobile fee is the exact amount AT&T and Verizon charge customers when they activate a new line of service or upgrade their device. Russias Filtration Operations and Forced Relocations. If you are a current T-Mobile customer returning an upgrade Device contact. To see if youre eligible, open up the settings app > tap General > Transfer of Reset iPhone > Get Started within the Prepare for New iPhone bubble. T-Mobile Announces One Week Extension of Exchange Offers. If you are a current T-Mobile customer returning an upgrade Device contact us at 1-800-937-8997 to request a Return Authorization for all returns and exchanges. See Top Rated MarketRank™ Stocks Here About T-Mobile US (NASDAQ:TMUS) Stock. You must return everything that came in the box with the device, like the USB charging cable. 9% from its current price of $139. How does t mobile upgrade work?. Learn how to change your SIM card in this easy step by step tutorial from AskDes. according to the T Mobile exchange policy, you can request an exchange within 14 days from the date of purchase for store returns and 20 days for online purchase. To initiate and complete the process, youll have to: Contact T-Mobile at 1-877-401-221 5 and explain whether you want to cancel a service or return/exchange a device. It is possible to upgrade a device you paid for 50% of the cost with T-Mobile JUMP! a program. T-Mobile hopes you dont need to return your phone or a newly purchased service line, however, they understand these things can happen. oSince all of our 5G Gateways offer the same key features and experience including Wi-Fi, multiple home network (SSID), and a connection to the massive capacity of T-Mobiles 4G LTE and 5G networks, requests to swap from a 5G Gateway to a different 5G Gateway are not supported. Currently, you can save $300, $200, or $100 when you trade in an eligible phone with finance agreement and wireless service. Russia’s Filtration Operations and Forced Relocations. T-mobile exchange policy allows you to exchange any kind of product within 14 days of the purchase. Verizon>How to send us a mobile device or accessory. citizens in Ukraine: follow Embassy Kyiv and TravelGov on Twitter, and complete this form so we can communicate with you. T-Mobile charges a Service Warranty Processing fee when you participate in T-Mobile’s replacement phone program. 20 dollars for warranty replacement? : r/tmobile. How to return a new device. The item that you wish to exchange must be in its original package with a purchase receipt, with all contents, undamaged and in good working condition. Ready to get started? Lets start your submission. Some customers will be charged a restocking fee. Codes are in limited supply and please do NOTDM or bug any employees for a code. Unfortunately the message does not say whether its because the number itself is currently with an unsupported carrier (e. Which formation should I run? I’ve been using 4. T-Mobile offers trade-in promotions quite often, like $900 off the Pixel 6, and allowing customers to avoid the mail-in process is a great move. Insurance must be added to your device withinn 30 days of purchasing it. 0500 Head into a store Make your return or exchange with the help of one of our friendly experts at any AT&T retail store. If you are new to T-Mobile contact us at 1-866-675-1292 to request a Return Authorization for all returns and exchanges or to return your Device and cancel your new service activation. Keep Your Device Safe T-Mobile’s return policy stipulates that the item must be in good working condition when you send it back. Not everyone is happy While customers are bound to love these new changes, some employees arent too sure. How T-Mobile handles device damage. Bring the device, USB charging cable, and any accessories youll need to return. If you’re trading in a phone by mail, please read : r/tmobile. Luckily, T-Mobile has a great return and refund policy to make sure you’re satisfied with your purchase. T-Mobile offers three protection plans: Protection 360 Basic Device Protection Premium Handset Protection The coverage and pricing depend on which protection plan you select. Switch to T-Mobile We’ll help you join Savings calculator Bring your own device Trade-in program Number porting Free & Zero Down Phones T-Mobile benefits Magenta Plan benefits T-Mobile Tuesdays Travel Tech Gifts Ideas Order info Check order status View return policy Redeem a rebate Support Contact us Phones Plans Billing International. June 22, 2022 11:17 PM Eastern Daylight Time. Online or phone purchases must be returned or exchanged within 20 calendar days of the date you placed your order. You can set mailbox policies in a later step. Sprint return and exchange policy. There are four main things to check on your device. Ordered online using in-store pickup. iPhones take a picture that shows the “Find My” has been turned off before you erase it. For every share of common stock sold by T-Mobile to the Trust, T-Mobile has agreed to repurchase one share of common stock from a subsidiary of SoftBank Group Corp. United States Department of State>U. JUMP! ®, JUMP on Demand®, and Trade-In devices with damage will be assessed at a lower value or require a fee. According to the leaked documentation, T-Mobile sent letters to those impacted by the change starting on Dec. You can return or exchange a Device or accessory (“Device”) to a T-Mobile retail location for a refund within 14 days of the purchase or lease date of the original Device. (NASDAQ: TMUS) (T-Mobile. The Premium Handset Protection Device Insurance plan must be purchased within 7 days from the date of the purchase of your. At T-Mobile, you’d pay $259 after getting $340 in Apple credit and then $200 in billing credits for its $70 Magenta plan. The latter is the case with a number I was trying to port in: 314-314-xxxx (where XXXX also has mathematical significance). 30, T-Mobile US has a forecasted upside of 28. Whether you have paid for your current device in full or not, you will find a program for you. All T-Mobile customers, whether new or existing, can exchange their devices to get a discount on a new phone. Screen & LCD damage Liquid damage Find My iPhone & Anti-Theft disabled Device turns on (Not required for buyers remorse or warranty exchange) Screen & LCD damage Screen damage (LCD or display damage) voids all warranties and cant be accepted. Unless I’m reading it wrong or interpreting T-Mobile’s document wrong, I don’t think the trade-in policy disqualifies back glass crack. Open DoNotPay in any. Generally, we dont have the option to do an exchange for a different model due to the warranty guidelines were given from the manufacturer. How does T-Mobile’s Return and Exchange Policy work? If you want to return a device or an electronic accessory, T-Mobile will accept it without any inconvenience. You can return or exchange a Device or accessory (“Device”) for a refund within 14 days of the purchase or lease date of the original Device. If a service fee or deductible applies, have your credit card or checking info handy. If your device is still within the one-year manufacturer warranty, then yes, you can reach out directly to LG. Credits resulting from an exchange must be used within the same regular season, and cannot be used for Postseason or Season Ticket Payment. Luckily, T-Mobile has a great return and refund policy to make sure you’re satisfied with your purchase. Please dont offer or accept money for codes. Connect-ExchangeOnline By default, room mailboxes dont have associated. In the store: T-Mobile retail location Authorized third-party dealer On the Phone or Online: On the Phone or Online In the store: T-Mobile retail location T-Mobile will gladly assist you with your return. These codes are only for NEWcustomers who are not on T-Mobile or one of their MVNOs who plan to port in their number. The product should be unused and in good condition. T-Mobile retail location; Authorized third-party dealer. You may also need to apply bandwidth policies or meeting policies to this account. I’ve been using 4-2-4 for a while, but getting Best (and then Raul from the 111 exchange even tho I already had Pele Voller Kane) has made me need to think comments sorted by Best Top New Controversial Q&A Add a Comment. If youre returning more than one device, each one needs to be in its own box with its own return shipping label. T-Mobile will gladly assist you with your return. If you are new to T-Mobile contact us at 1-866-675-1292 to request a Return Authorization for all returns and exchanges or to return your Device and cancel your new service activation. Bringing a phone number to T-Mobile? Please wait until your number is active on our network before continuing. The policy is the same for both. T-Mobile does occasionally offer trade-in deals. You’ll need to locate and print your label. Apps now on the T-Mobile Network. High Interest, No Account Fee Online. After work I drive to the tmobile store to do the exchange and the person helps me asked me whats wrong with the phone and I tell him the issue and that the phone was delivered and then he started working on the tablet they use and charge me the 5 dollars and I gladly paid because I really wanted my service back then he went to the back and …. The Free 5G Phone Upgrade program will last throughout all of 2021. and Puerto Rico, excluding other U. You may purchase either device insurance or mobile security separately. Receive cash back if your old device value is more than $500. Customers with a qualifying T-Mobile or Metro by T-Mobile plan can earn 4. Make sure you carefully follow T-Mobiles exchange policy when returning your phone and stay within the described return period. Should I exchange rudiger or wait in case he becomes 111 so i. Welcome to the Redemption Center. BARCELONA, SPAIN - MARCH 1: Ronaldinho of FC Barcelona smiles in the La Liga match between FC Barcelona and RCD Espanyol on March 1, 2005 at Camp Nou stadium in. com to accept any new offers or have the device returned. Did you purchase your device in the T-Mobile store or an authorized third party dealer? If so, the return or exchange must be done within a max of 14 days after the device was purchased or leased. Keep Your Device Safe T-Mobiles return policy stipulates that the item must be in good working condition when you send it back. Who to keep, who to use in exchange for 110, then 111, cuz I got 2 fucking mullers from the other 2 exchanges and I need to do 112 exchange. All T-Mobile customers, whether new or existing, can exchange their devices to get a discount on a new phone. Wireless Return & Exchange Policy. tmobile>Repeating issues with warranty replacement phones. A new T-Mobile long-term promotion will give you a free phone with 5G support in exchange for any working phone. Credits resulting from an exchange must be used within the same regular season, and cannot be used for Postseason or Season Ticket Payment. You are liable for the trade-in phone and we cannot mail it in for you. New T Mobile home gaetway. Connect-ExchangeOnline By default, room mailboxes dont have associated accounts. Make sure you carefully follow T-Mobile’s exchange policy when returning your phone and stay within the described return period. Currently, you can save $300, $200, or $100 when you trade in an eligible phone with finance agreement and wireless service. according to the T Mobile exchange policy, you can request an exchange within 14 days from the date of purchase for store returns and 20 days for online purchase. T-Mobile rep here! OP is right. -- ( BUSINESS WIRE )--T-Mobile US, Inc. T-Mobile charges a Service Warranty Processing fee when you participate in T-Mobile’s replacement phone program. 72K subscribers in the FUTMobile community. Apple devices: Apps can be manually added and removed. Unfortunately the message does not say whether its because the number itself is currently with an unsupported carrier (e. Make sure you carefully follow T-Mobile’s exchange policy when returning your phone and stay within the described return period. However, there are times when that option is available. You may need to pay the FPR charges as mentioned above. Apps on the Sprint Network. We will refund the purchase price, excluding rebates, special discounts, and restocking fees. according to the T Mobile exchange policy, you can request an exchange within 14 days from the date of purchase for store returns and 20 days for online purchase. If you would like to receive a refund of the purchase, the return must be made within 14. How to send us a mobile device or accessory Get steps to ship us your 30-day return, warranty, early upgrade or trade-in device. In-Store Returns: Finally, customers who have. According to internal documents obtained by Android Police (opens in a new tab), the promotion is apparently live for targeted T-Mobile accounts as of Dec. Option 1) Return the phone to a retail store for a refund (minus the $50 restocking fee) and pop the sim card into a used T-mobile phone. We will refund the purchase price, excluding rebates, special discounts, and restocking fees. Otherwise, heres how to back up your iPhone. 18 ahead of the planned SMS notifications 10 days later. T-Mobile retail location; Authorized third-party dealer. How to Replace Your SIM Card. See full list on donotpay. If you are new to T-Mobile contact us at 1-866-675-1292 to request a Return Authorization for all returns and exchanges or to return your Device and cancel your new service activation. T-Mobile offers three protection plans: Protection 360 Basic Device Protection Premium Handset Protection The coverage and pricing depend on which protection plan you select. T-Mobile will gladly assist you with your return. Date Filing Type Filing Description Download / View. Get affordable device insurance and mobile security with Premium Handset Protection. There is a different process for returning your trade-in device. There are four main things to check on your device. Here’s everything you need to know about returning or exchanging an item from T-Mobile. Refunds may take up to 30 daysto process. Keep Your Device Safe T-Mobile’s return policy stipulates that the item must be in good working condition when you send it back. Statement of Changes in Beneficial Ownership. FAQ: Device, Plans & Account Questions. territories, who register for perks and make 10 qualifying purchases per month using their T-Mobile MONEY card, get the following extra benefits:. This service is offered as a supplement to the manufacturer warranty that may come with your phone. Currently, you can save $300, $200, or $100 when you trade in an eligible phone with finance agreement and wireless service. Screen damage (LCD or display damage) voids all warranties and cant be accepted. BARCELONA, SPAIN - MARCH 1: Ronaldinho of FC Barcelona smiles in the La Liga match between FC Barcelona and RCD Espanyol on March 1, 2005 at Camp Nou stadium in Barcelona,. Create resource accounts for rooms and shared Teams devices. All this does is eliminate one way. Flipkart Par Mobile Exchange Kaise Kare / Flipkart Exchange Policy Changed // Flipkart Policysubscribe for more videosjoin telegram channelhttps://t. You must return everything that came in the box with. You can return or exchange a Device or accessory (“Device”) for a refund within 14 days of the purchase or lease date of the original Device. Also, if you try to argue with us and force us to mail your trade-in phone, we will not!. UCL23 Prime Icons - Full Dynamic Image Series #4 (with Captions) 1 / 10. How to send us a mobile device or accessory Get steps to ship us your 30-day return, warranty, early upgrade or trade-in device. There are no returns, refunds, or credits for prepaid service fees, monthly service, application download, add-ons and other fees.